Shipping

• Q: Where can you ship cars and motorcycles?

  A: We export cars and motorcycles from United States to Japan. If you would like to ship to other countries, please feel free to contact us before you purchase cars or motorcycles.

• Q: How much does shipping cost?

  A: That depends on the destination and its laws on taxes and duties. When we export motor vehicles to Japan, the shipping cost is about $500 per motorcycle and $1500 per car. Five percent of the invoice value import tax and a $200 custom declaration fee are also assessed. Please let us know where the nearest major port and city is around your address.

• Q: Can we import any cars or motorcycle that you sell?

  A: Some countries do not allow importing or registering motor vehicles that are not accommodated by their laws. Please check with your local department of motor vehicles if it is possible to import and register the vehicle that you would like to purchase.

Payment

• Q: What types of payments do you accept?

  A: We currently only accept certified bank checks, wire transfer, PayPal, and cash in person. We are still in the process of setting up a method to receive credit card payments.

• Q: When should I pay for my order or vehicle that I purchase?

  A: For products that we have in stock, we ask for a full payment before we ship them. For parts that we have to order, we will charge a 20% deposit before placing an order. For vehicles that we must pick up, we will charge a 20% deposit and a transportation fee before picking them up. Shipping costs and other fee will be assessed when we charge the remaining balance.

Warranty on conditions of parts and vehicles

• Q: Do you offer any shipping insurance and warranty for vehicle conditions?

  A: That depends on the shipping method. Most of the parts that we sell will be covered under shipping insurance by the shipping carrier at an extra fee. Cars and motorcycles will be covered by the shipping carrier or your local marine insurance company at an extra cost as well.

South Bay Street Machines Inc.